Privacy Policy
中文摘要：我们只收集提供服务所必需的信息，不出售您的数据；您的文件在本机处理，仅必要的指令会发送到模型服务。
1. Scope
This policy explains what personal data Witverb collects when you use witverb.szackj.com and the Witverb desktop application, why we collect it, and the choices you have. The data controller is Shenzhen Aicheng Technology Co., Ltd. (深圳市艾丞科技有限公司, Unified Social Credit Code 91440300MAKNY9A406), Room A217, Xincheng Plaza, No. 86 Puxia Road, Liuyuebei Community, Henggang Subdistrict, Longgang District, Shenzhen, Guangdong, China. Privacy requests: qkxs9999@163.com.
2. What we collect
| Category | Examples | Why |
|---|---|---|
| Account data | Email address, display name, hashed password, login timestamps | Create and secure your account |
| Usage data | Feature used, model used, credit consumption, task status, device/OS version, IP address | Operate the Service, prevent abuse, metering and billing |
| Content you submit | Prompts and instructions you type, files you explicitly attach | Produce the result you asked for |
| Payment data | Processed by Paddle: order ID, plan, tax country, masked card details | Take payment and issue invoices |
| Support data | Messages you send to us | Answer your questions |
Files on your computer are not uploaded by default. Witverb reads and writes local files through a helper process running on your own machine. File contents leave your device only when you submit them as part of a request, or when a task requires them to be processed by the model to produce your result.
3. How we use data
- Provide, maintain and improve the Service;
- Authenticate you and protect against fraud and abuse;
- Meter credit consumption and process payments;
- Send service messages such as login verification codes and receipts;
- Comply with legal obligations and enforce our Terms.
We do not sell your personal data and we do not use your content for advertising.
4. Third-party processors
- AI model providers — your prompt and the relevant context are sent to the model provider that serves your request, so that a response can be generated. Providers are bound by contract to use the data only to deliver the result.
- Paddle — merchant of record for payments, billing, tax and invoicing.
- Email delivery — used to send login verification codes and transactional notices.
- Hosting and infrastructure — servers that run the API and store account records.
5. Cookies and local storage
We use strictly necessary cookies and browser local storage to keep you signed in and to remember interface preferences. We do not use advertising cookies or third-party tracking pixels.
6. Retention
Account data is kept while your account is active and for a reasonable period afterwards for legal and accounting purposes. Order and invoice records are retained as required by tax law. Support conversations are kept for up to 24 months.
7. Your rights
Depending on where you live, you may have the right to access, correct, export, delete or restrict processing of your personal data, and to object to processing. To exercise any of these rights, email qkxs9999@163.com. We respond within 30 days. You may also lodge a complaint with your local data protection authority.
8. Security
We use HTTPS for all traffic, hash passwords with bcrypt, and restrict access to production systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
The Service is not directed to children under 16. If we learn that we have collected data from a child under 16, we will delete it promptly.
10. International transfers
Our servers and processors may be located outside your country. Where required, transfers rely on appropriate safeguards such as standard contractual clauses.
11. Changes and contact
We may update this policy and will post the new effective date here. Questions: qkxs9999@163.com